We use custom software to continuously monitor our automation solutions for vulnerabilities. Maintenance and updates are performed as needed to address any issues, typically during periods when your solution is not scheduled to run to avoid disruption. In the case of critical vulnerabilities, updates are applied immediately to ensure the highest level of security and performance.
No, training is not provided as it isn't necessary. Our solutions are designed to run seamlessly in the background on our infrastructure, with no user intervention needed. The solution is fully automated, ensuring that users can focus on their work without having to worry about configuration or operation.